Business Relationships, Mid level
Business Relationship Manager
Reports toTeam LeadLocationAbuja, NigeriaTypeFull time. Terms are confirmed in the offer letter
About the role
As a Business Relationship Manager, you will help us look after our business customers, help them succeed and keep their trust. You will work as part of a team under a Team Lead.
What you will get to do
- Manage a portfolio of business customers and grow it responsibly.
- Spot opportunities to offer additional products that genuinely suit the customer.
- Resolve complaints and keep the relationship strong.
- Follow our policies on data protection and confidentiality.
- Support and guide newer colleagues.
To succeed in this role, we think you should have
- Three to five years of relevant experience.
- Experience managing business customer accounts, ideally in finance or technology.
- Honesty, and care with confidential information.
- The ability to work with colleagues from different functions.
What success looks like in this role
- Within three months, you own a defined area of work.
- Within a year, you are a reliable source of guidance for newer colleagues.
Have a difficult system to build?
Tell us what needs to work better. We will help you understand the opportunity, define the product, and build the system.
Prefer to write? Use the forms on the Contact page.